Refund Policy

Returns

Should you wish to return your items, please contact us within 7 days from the date of delivery. We will need your order reference number, date of order and your reason for return. 

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Our Team will arrange to collect your item for a minimum cost of £50 (cost may vary depending on location), which will be deducted from the refunded amount. 

If more than 7 days have gone by since your products were delivered, unfortunately we can’t offer you a refund.

 

Refunds (if applicable)

Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If your item is damaged please contact us so we can advise on the next steps.